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If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
General technical support for TAG members. If you do not have a TAG account, you may not use this ticket service. (No solicitations)
All account and registration issues are handled by our Account Services department, including requests to suspend or delete a valid member account.
This department handles all inquiries related to advertising and other paid support areas.
This ticket type activates the emergency response protocol for critical incidents. Use it only in cases of immediate danger or urgent system issues requiring an OPSEC response.
If you're visiting Japan with a temporary eSIM or SIM card and are experiencing access issues, please select this ticket type.